Here to help
A little help.
A better journey.
Find answers, review your trip, or tell us what needs attention.
Can I book a real ride?
This is an interactive development preview. The booking flow uses fictional drivers, sample locations, and simulated payments. No real car will be dispatched.
How are fare estimates calculated?
The demo combines a base fare, sample distance and time rates, and a booking fee. Each part is shown before booking. Real routing, applicable taxes, tolls, and local pricing rules must be integrated before launch.
How does the trip PIN work?
Your booking includes a four-digit PIN. The driver must provide that PIN before changing the trip to “in progress.” In the preview, you can try this using the driver app, Operations, or the labelled demo controls.
Where can I find my receipt?
Open Ride history, select a completed trip, and use Print receipt. You can save the printout as a PDF using your browser. Demo receipts clearly show that no real money was charged.
Are rentals available?
Chauffeur rentals and self-drive rentals are planned for a later release. Availability, deposits, inspections, and handovers will be designed for each rental type.
How do I request help or a refund?
Use the form below with your trip reference. The case appears in the Operations support queue. Demo refunds can be processed there for completed demo trips.
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